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Change Password icon Your domain password is the password you use to log on to your cPanel. This is useful to occasionally do to maximize your site security. You should always change your password if you think someone else has access to your account.

To change your domain password:

  1. Click on the Change Password link in the Account Settings area.

  2. Enter your current password in the Old Password field.

  3. Enter your new password in the New Password and New Password (again) fields.

  4. Click on the Change Your Password button button. Your password has now been changed.

Changing your domain password

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Sub Domains icon Subdomains are a way of creating separate accounts within your master account, which are accessed as separate URLs. For example, you could set up a "timber" subdomain on your master account "hardware.com", which would be accessed as "timber.hardware.com". A lot of larger businesses use subdomains to establish branding and focus on separate product lines, because a subdomain creates a separate URL and web presence. However, you do not create a new cPanel when you create a subdomain. You still perform most administration functions for the subdomain through your master cPanel.

Practically, a subdomain is a sub folder within the public_http level of your account that has it's own cgi-bin directory. The "timber" example above creates a new top-level folder called timber, with a cgi-bin sub-folder. Upload your files for the subdomain to this location, including a separate home file (such as index.htm).

Currently you can not create email accounts with the subdomain extension. A workaround for this is to create an account called "sales-timber@hardware.com", or similar.

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  1. Click on the Sub Domains link in the Account Settings area.

    Note: You can only successfully create a new subdomain once your DNS number has successfully propagated for this account.

  2. Enter the text for the new subdomain in the field in the available field. You must conform to domain name conventions for the addition to the name.

  3. Click on the Add button button. Click on the Sub Domains link to return to the Subdomains window to confirm that it has been added. A folder with the same name as the subdomain has now been added to your public_html folder, with a cgi-bin sub-folder (if CGI scripts are enabled on your account).

Adding a subdomain

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Deleting a subdomain does not delete the subdomain folder - you will need to do this manually.

To delete a subdomain:

  1. Click on the Sub Domains link in the Account Settings area.

  2. Select the required subdomain from the "Delete subdomain" drop-down list.

  3. Click on the Delete button button. Click on the Sub Domains link to return to the Subdomain window to confirm that it has been deleted.

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An FTP account creates a folder on the www level of your site that allows external users that know the password to upload and download files from that location. Change your password if you think that your account is being used incorrectly.

To add an FTP account:

  1. Click on the FTP Manager link in the Account Settings area.

  2. Click on the FTP Accounts button button.

  3. Click on the Add Account link.

  4. Enter the name of the FTP account in the Login field and the password for the account in the Password field.

  5. Click on the Create button button.

Adding an FTP account

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Deleting an FTP account is as simple as creating as creating the account. Deleting the account does not delete the folder or its contents, but it does prevent anyone from accessing that folder through FTP.

To delete an FTP account:

  1. Click on the FTP Manager link in the Account Settings area.

  2. Click on the FTP Accounts button button.

  3. Click on the Deletebutton.

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Anonymous FTP access allows anyone to access your public_ftp folder. There are two options available:

  • Allow anonymous access to ftp://ftp.yourdomain.com - This allows to view, download, and delete files from your public_ftp folder.

  • Allow anonymous upload to ftp://ftp.yourdomain.com/incoming - This allows to view, upload, download, and delete files from your public_ftp/incoming folder.

Warning: Anonymous FTP allows anyone access to a restricted area of your site. It is generally safest to not enable Anonymous FTP. If you do enable it, you are responsible for the bandwidth and space used.

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To set Anonymous FTP access:

  1. Click on the FTP Manager link in the Account Settings area.

  2. Click on the Anonymous FTP Controls button button.

  3. Click on the Allow anonymous access to ftp://ftp.yourdomain.com tick box or the Allow anonymous upload to ftp://ftp.yourdomain.com/incoming tick box. You must click on both tick boxes to enable uploads.

  4. Click on the Save Settings button button.

Setting Anonymous FTP access

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Error Pages icon Error pages are served to Internet users when any one of a variety of errors occur, such as when a user enters an incorrect URL or is not authorized to access a specific directory in your web site. Companies often customize error pages to brand them with a specific corporate image and a link to their home page. You do not have to customize these pages - the error page is always available, whether customized or not.

To create or modify a customized error page:

  1. Click on the Error Pages link in the Account Settings area.

  2. Click on the button of the required error page, such as the 403 button button.

  3. Enter the HTML code for the error page. You can use the buttons at the top of the page to insert variables into the displayed code.

    Example:

    <h1>404 Not Found</h1>
    <p>The requested page, <!--#echo var="REQUEST_URL" --> ,is not available.</p>
  4. Click on the Save button button.

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